E1. What is forever17.gr?
A’1. Forever17.gr is an online youth clothing retail channel and not only, our store is located at Idras 1 – Marousi.
E2. How can I order;
A’2. Retail customers are invited to place their orders on this website. Entering each product you will find the option “Add to Cart” with the use of which each product is added to your cart. At the same time, the “Shopping Cart” option is updated in the top menu with the total amount of the cart. Making more and more additions, the cart is updated and the final amount is added.
When completing your order, go to the cart and select “COMPLETE THE ORDER”. You must fill in the fields with an asterisk, accept the terms of use, after reading them, set a payment method and make “SEND ORDER”.
After sending the order, mail is sent to you, as well as to forever17.e.shop@gmail.com.
You can pay after the order is confirmed. The information confirming the order will be sent to your e-mail within 48 hours.
E3. Is there a minimum number in the order quantities?
A3. No there is not .
E4. What is the quality of your products?
A4. The quality of our products is excellent. You are welcome to place a trial order to see if our products are suitable for your purchase.
E5. Do you have a list of products?
A5. Since all our items appear on the internet and the stock of goods changes daily, we consider the shopping cart that is directly connected to the internet as a directory.
E6. How often do you add new styles to your website?
A6. We change our material often to bring you closer to the best styles every week. The goal of forever17.gr is to bring all the latest fashion trends to you, with the speed and convenience of e-business. That’s why our collection is so dynamic.
E7. Are the prices displayed per quantity or per item?
A7. The prices shown refer to the retail price, ie of one piece (VAT 24% is included).
E8. How is your size chart?
A8. 90% of our clothes are in “ONE SIZE”. These products are usually made of elastic fabrics that make them able to fit a range of body sizes. A small percentage of our clothes are size XS-S-M-L-XL.
E9. How do you determine the sizes?
A9. Most of our clothes are << ONE SIZE >>. For clothes that have sizes XS-S-M-L-XL there will be clear information in the product description. Otherwise contact us electronically and we will answer you soon.
E10. What is provided for returns?
A10. Please check the Shipping and Returns page.
E11. What payment methods do you accept?
A11. We accept payment by deposit in a bank account and cash on delivery which is valid only for within Greece. Please check the Payment Terms and Conditions page.
E12. Is there an extra charge when ordering from you?
A12. Forever17.gr does not charge extra except for the retail price stated on the product as well as the shipping costs that correspond in order to carry out the shipment. However, we will not be liable for any bank charges on your payment and freight duties upon importation into other countries.
E13. Are all your products immediately available?
A13. All our items available in the online catalog are in stock. However some of them have limited availability. Orders will be executed in order of priority.
E14. How soon will I receive my order?
A14. For orders within Greece it takes 3-5 days. For other countries, after the customers pay the invoice (product and shipping costs) the goods will arrive in 7-10 days.
E15. What are the shipping costs?
A15. Shipping costs and payment details will be listed on the invoice that we will send you by e-mail within 48 hours of your order.
E16. Your clothes are beautiful and at a very reasonable price. How can I contact you?
A16. Thanks ! 90% of our customers who bought once, place a second order, something that motivates us to continue to improve our products and services. We will pay more attention to our products and we will bring new products every week, so please continue to visit our store often. Your comments, questions and concerns on the contact page forever17.e.shop@gmail.com are always welcome.